Product discovery services

Our Product Discovery service helps validate your business idea, define core features, and align business goals with user expectations before a single line of code is written. We’ll help you save time, cut costs, and build with confidence from day one.

Schedule a call

Our software product discovery services

User research & interviews

We do a deep dive into what real user needs and pain points are, through structured interviews and behavioral analysis. Our team conducts problem interviews to uncover actual challenges users face, then follows up with solution interviews to validate proposed features.

Market & competitor analysis

We identify gaps and opportunities in your target market by analyzing competitors, pricing strategies, and market positioning. This research reveals where your product can thrive and helps differentiate you from existing solutions.

UX Prototyping

Visualize the product before coding begins. Our designers will create interactive prototypes that demonstrate user flows and core functionality, allowing you to test concepts with real users before investing in development.

Business model validation

Ensure your idea is viable and scalable through comprehensive unit economics analysis. We calculate customer acquisition costs, lifetime value, and revenue projections to validate your business model and identify the most profitable strategy.

This is where we also conduct solution interviews, usually in sync with UX design tests — to make sure that the solution to the problem that we found actually works.

Our product discovery case studies

Thumbnail with screenshots of service named Energo

Muslim superapp

IoT

Chat

Maps and GPS

NFC payments

The client wanted to build a comprehensive superapp for the Muslim community. The point of the app was to be a universal hub for all religious practices that would help users track prayer time, find directions, calculate zakat and zikr, or help with fasting.

But superapps are immensely expensive to develop, so, before pouring money into such a project, the client decided to conduct product discovery.

To evaluate this business idea, we used qualitative research with in-depth interviews and calculated unit economy. Spoiler alert: it turned out the economy was pretty strong, but there wasn’t a market segment large enough to take the risk and invest in a superapp.

Saved $150,000 by identifying that the superapp concept wasn't viable in its original form

Instead, we discovered a pain point: Muslims have problems with finding halal products

The client gained new insights and learned more about actual needs of the audience without losing money on something users don’t need

View case

Thumbnail with screenshots of service named Gard

AI dating service

Dating

AI

Market research

Unit economy

Our client wanted to launch an AI-powered dating service that would help users audit their profiles to get more matches and even assist them with writing messages that wouldn’t be left on read.

The client wanted to ride the AI hype train and change the dating scene, so all we needed to do was to use product discovery to see if we had a match or a left swipe. Turns out, it just wasn’t meant to be: dating apps’ users weren’t too concerned about unanswered messages and didn’t feel like they needed to let AI edit their profiles for them to become more successful.

Saved $40,000 by discovering that the target audience wasn't interested in AI-driven dating features

The JTBD research revealed users preferred human-centered matching approaches

The client saved money and time by avoiding the development of a service that would not have been in demand

View case

Thumbnail with screenshots of service named Eventignite

Travel planner MVP

Travel and logistics

Product discovery

Market research

Unit economy

The main challenge of working with this app was optimizing it for desktops with limited capabilities. This IoT app had to be used on computers with less than 4 GB of RAM, and it had to accommodate at least 3500 people at a single event. We not only streamlined this app’s performance but also added features that made it more pleasant to use, like text search that filters results after every single letter’s input.

$100,000 of investments generated

Was tested at the BETT Show 2019, Digital Transformation EXPO Manchester

2020, and other European events

View case

Thumbnail with screenshots of service named Vendify

Taxi aggregator

Travel and logistics

Product discovery

Market research

Unit economy

Our client was a registered taxi driver in New York, who knew all the pains and problems of drivers and passengers.

He had a hypothesis about a new taxi aggregation service but needed validation. The idea was to launch a web service where people can plan their trips with familiar drivers and make orders unique with QR codes.

Basically, the idea was “an Uber, but better.” But did the ambitions align with the potential? The product discovery phase helped us realize that the answer was “yes”.

We validated the client's hypothesis through comprehensive research

Calculated unit economics and predicted $7,900 earnings in the first month

Gave the client confidence to move forward with their vision

View case

Muslim superapp

IoT

Chat

Maps and GPS

NFC payments

Saved $150,000 by identifying that the superapp concept wasn't viable in its original form

Instead, we discovered a pain point: Muslims have problems with finding halal products

The client gained new insights and learned more about actual needs of the audience without losing money on something users don’t need

View case

AI dating service

Dating

AI

Market research

Unit economy

Saved $40,000 by discovering that the target audience wasn't interested in AI-driven dating features

The JTBD research revealed users preferred human-centered matching approaches

The client saved money and time by avoiding the development of a service that would not have been in demand

View case

Travel planner MVP

Travel and logistics

Product discovery

Market research

Unit economy

$100,000 of investments generated

Was tested at the BETT Show 2019, Digital Transformation EXPO Manchester

2020, and other European events

View case

Taxi aggregator

Travel and logistics

Product discovery

Market research

Unit economy

We validated the client's hypothesis through comprehensive research

Calculated unit economics and predicted $7,900 earnings in the first month

Gave the client confidence to move forward with their vision

View case

When do you need product discovery services?

You have an idea but no clear roadmap
💡🗺❔

How the discovery phase helps: You will get your idea tested and see if and how it fits the market – without having to overspend on development.

You’re entering a new market
🚪💰🐣

How the discovery phase helps: You will understand market dynamics, user behavior, and the competitive landscape.

You need investor-ready documentation
📃📊🧐

How the discovery phase helps: You’ll get validated assumptions, market research, and clear business models — exactly what investors need to choose your project over others.

You’re building an MVP
🛠📱💻

How the discovery phase helps: You will ensure your minimum viable product addresses real user needs and market demands.

You want to reduce development risks
📈🚩🛡

How the discovery phase helps: You will identify potential issues and roadblocks before they become expensive problems.

You need to align team vision
👀📏👨🏫

How the discovery phase helps: You will get everyone on the same page about goals, priorities, and success metrics.

What problems does product discovery solve?

Unclear user needs

Without proper research, you might build features users don't want or solve problems that don't exist.

Over-budget development

Scope creep and feature bloat often result from unclear requirements and constantly changing directions.

Poor product-market fit

Many products fail because they don't address real market needs or target the wrong audience.

Unfocused feature sets

Without clear priorities, teams often try to build everything all at once, resulting in mediocre products that satisfy no one.

Miscommunication between stakeholders

Different team members and stakeholders often have different visions for the product, leading to conflicts and delays.

Why the discovery phase is essential in a product launch

Saves time and money

Clarifies project scope

Aligns business goals with user needs

Increases chances of product success

Product discovery,
As Simple as 1-2-3

1

Schedule a call

After you fill out the form, our manager will contact you within 24 hours and arrange a call. If necessary, we are ready to sign an NDA.

At the meeting, we will get to know each other and discuss the project. We'll also talk about the approximate budget and deadlines.

Fill out the form

2

Dive into project details

After the first meeting, a business analyst will contact you for a mini-audit: gathering technical requirements and creating a portrait of the project's target audience. To do that, we'll talk about your project, what your goals and restrictions are, and look at positive and negative references.

3

Prepare and submit
an estimate

We prepare a detailed estimate and presentation, which includes cost, timeline, team, and project roadmap.

After that, all that's left is to sign the contract,and we'll get started on your project! Now, let's talk about what happens after the estimate.

What’s next? Product discovery process, step-by-step

1

Kick-off meeting

We align on goals, constraints, and success metrics. This session establishes the framework for the upcoming research and analysis.

2

User research

Comprehensive interviews with target users to understand their needs, pain points, and behaviors. We conduct both problem and solution interviews to validate assumptions. When we have first results, we schedule a demo meeting to let you see what we already have.

3

Calculating unit economy

We point out market benchmarks, do some P&L modeling, and business model validation to see how much your product can earn.

4

Wireframing & prototyping

We create visual representations of your product that can be tested with users and stakeholders.

5

Prioritization

At this stage of the discovery phase, we rank key features and requirements based on user and business needs. To put it simple, we align our vision on what’s important and what can wait.

6

Final presentation & roadmap/MVP

You receive a comprehensive presentation of our findings with a clear roadmap for MVP development and beyond.

Product discovery methods and techniques

Jobs to Be Done (JTBD)

Understand what users are actually trying to accomplish and why they hire your product to do it.

Impact Mapping

Connect user needs to business outcomes and technical requirements.

User Personas

Create detailed profiles of your target users based on research, not assumptions.

Customer Journey Mapping

Visualize the complete user experience from awareness to advocacy.

Stakeholder Interviews

Gather requirements and align expectations across all key decision-makers.

In-Depth Customer Interviews

Conduct both problem interviews (to understand pain points) and solution interviews (to validate proposed solutions).

Your perfect product discovery team

Business Analyst

Gathers requirements, identifies user needs, and ensures business goals are met.

UX/UI Designer

Creates wireframes and prototypes, focusing on intuitive and user-friendly interfaces.

Project Manager

Coordinates the process, keeps timelines on track, and ensures smooth team communication.

Product Owner

Represents the client’s vision, sets priorities, and makes final decisions on key features.

Developers (if needed)

Provide technical insights, assess feasibility, and help estimate development efforts.

Product discovery results

UX prototype

Interactive mockups with core user flows and functionality.

UI kit (if needed)

Design a system and visual guidelines for the product.

Technology and frameworks

The list of everything we used for the research.

User insights

Comprehensive research findings about your target audience and their needs.

Budget

Detailed cost estimates for MVP development and beyond.

Project roadmap

Step-by-step plan for bringing your validated product concept to market.

How much does product discovery cost at Purrweb?

For basic product discovery phase

~$3,500

First meeting to set expectations and goals

User research

Calculating unit economy

Project roadmap

For advanced discovery phase

~$5,500

First meeting to set expectations and goals

User research

Calculating unit economy

UX prototyping

Solution interviews

Project roadmap

Why choose Purrweb for product discovery?

Real value even before the deal.

We provide actionable insights throughout the process, often helping reduce project costs before development even begins. Basic MVPs and complex enterprise solutions feel equally exciting for us, and we’ll adapt to any of your needs.

Easy collaboration with clear handoffs.

You'll always know what we're working on, what we've discovered, and what comes next in the product discovery process. Our documentation and processes are designed for seamless transitions to development teams.

Fast results, deep research.

We deliver comprehensive insights quickly without sacrificing quality or depth of analysis.

Ready to join at any project stage.

We can join your project at any stage, whether you're starting from scratch or need help with an existing concept.

Some facts about us

550+

Project released

Clients from all around the world

Working with customers from USA, UAE, Japan, and Germany

10 years

Of making apps for startups and businesses

>50К

Positive reviews collected by our customers' apps in the app stores

>7 years

Longest partnership with the client

200+

People on the team

Brian Stark

CEO

Stark Systems - Fintech app

Product discovery services

Our software product discovery services

Our product discovery case studies

Muslim superapp

AI dating service

Travel planner MVP

Taxi aggregator

Muslim superapp

AI dating service

Travel planner MVP

Taxi aggregator

When do you need product discovery services?

You have an idea but no clear roadmap 💡🗺❔

You’re entering a new market🚪💰🐣

You need investor-ready documentation📃📊🧐

You’re building an MVP🛠📱💻

You want to reduce development risks📈🚩🛡

You need to align team vision👀📏👨🏫

What problems does product discovery solve?

Why the discovery phase is essential in a product launch

Saves time and money

Clarifies project scope

Aligns business goals with user needs

Increases chances of product success

Product discovery,As Simple as 1-2-3

What’s next? Product discovery process, step-by-step

Kick-off meeting

User research

Calculating unit economy

Wireframing & prototyping

Prioritization

Final presentation & roadmap/MVP

Product discovery methods and techniques

Jobs to Be Done (JTBD)

Impact Mapping

User Personas

Customer Journey Mapping

Stakeholder Interviews

In-Depth Customer Interviews

Your perfect product discovery team

Business Analyst

UX/UI Designer

Project Manager

Product Owner

Developers (if needed)

Product discovery results

UX prototype

UI kit (if needed)

Technology and frameworks

User insights

Budget

Project roadmap

How much does product discovery cost at Purrweb?

Why choose Purrweb for product discovery?

Real value even before the deal.

Easy collaboration with clear handoffs.

Fast results, deep research.

Ready to join at any project stage.

Some facts about us

What our clients say about us

Other services we provide

You have an idea but no clear roadmap
💡🗺❔

You’re entering a new market
🚪💰🐣

You need investor-ready documentation
📃📊🧐

You’re building an MVP
🛠📱💻

You want to reduce development risks
📈🚩🛡

You need to align team vision
👀📏👨🏫

Product discovery,
As Simple as 1-2-3