Full-cycle EMR/EHR software development company

Our custom EMR software development services for healthcare organizations

Custom EHR software development from the ground up

We’ll handle every step of the EHR development journey ourselves. That includes UI/UX design, backend development, integration with labs and billing systems, and much more.

Your role will be simple: check in to review progress and provide feedback. The rest is on us. And in the end, you’ll get a fully functional system tailored to your healthcare organization.

Consulting

If you need guidance on what electronic health record system to pick and how to customize it, we can help. Our specialists will assess your workflows, pinpoint gaps, and recommend the best-fit solutions for your healthcare organization.

We’ll assist you no matter the problem: from digitizing your paper records and improving patient care to integrating third-party tools.

Electronic health record integration and adoption

Our top priority will be ensuring that the new system fits into the workflows of your healthcare organization. We can map out your processes, align the EHR features to match them, and handle all technical configurations.

From training staff to setting up secure patient data exchange, our specialists will make adoption smooth and stress-free.

Supporting existing software

This is a good option to choose if you want to overhaul an outdated or inefficient electronic health record platform into a modern solution. We can conduct a UX audit of your current system to identify bottlenecks. This info will let us suggest ways to improve your platform and upgrade features without interrupting operations.

Our team can handle it all: improve usability, enhance security, and delve into custom EHR software development.

Features to include in custom EHR solutions

Schedule management

What for: Dashboards provide a centralized overview of patient data. They help businesses improve workflow efficiency — users can see key metrics and vitals at a glance. They don’t need to manually check countless documents and patient profiles.

Example: One data intensive portal we had a hand in is called Smartway Travel Group. This portal stores a lot of data about customer support reps and their productivity: active queries, reassignment, etc.

Chats for customer support and etc

What for: Chats in EHR systems improve accessibility for users that can’t discuss their health via phone calls. They also streamline communication between clinicians, staff, and patients. Users can get in touch to resolve tech issues and answer questions without wasting time.

Example: My Therapy Assistant a custom EHR solution that lets patients schedule video calls with healthcare providers. Aside from live call sessions, patients can write about their concerns to therapists in a separate chat. If they want to, the chat allows patients to share a video or a voice note. No matter the information they share, the contents of the chat stay confidential.

Appointment scheduling

What for: Instead of using separate apps to book an appointment and manage scheduling, both patients and healthcare providers can do that in a single EHR system. Fewer administrative headaches means smoother operations, which in turn improves patients’ experience.

Example: Talk to me is a service focused on online consultations. Users can book an appointment with a therapist in two or three clicks.

Billing

What for: It’s simpler to sync up billing with EHR systems and telehealth platforms if they’re all located in the same place. It’s also safer because the healthcare provider doesn’t have to rely on third-party integrations to process payments.

Example: We integrated a payment system into an ERP system for private schools called EPG. Instead of using third-party services, parents can pay for tuition and other services in one place.

Patient portals

What for: Patient portals let patients manage their health more effectively in an EHR system. They offer secure access to patient data, lab results, prescription renewals, and doctor's notes. Because of this, patients don’t have to make phone calls or visit the office to check these things.

Example: We have added a dashboard to Biogeek, an app that keeps track of patients’ vitals. Users can check their hemoglobin levels, lab test results, physiological age, and more.

Custom EHR software development process

1

Kick-off

What you get: Price estimation and concrete deadlines

Estimated timeline: 2 days

We begin the custom EHR software development by scheduling a call with our client. Our specialists use it to discuss the scope of the project: that includes a price estimate, approximate deadlines, feature number, and so on. Once both parties agree to similar terms, we outline the next steps of the project.

2

Discovery

What you get: Project roadmap + BPMN-diagrams with feature requirements

Estimated timeline: 1-2 weeks

Our project manager contacts you to gather requirements and assemble a team of designers and developers for your project. These specialists map out the software architecture of your EHR solution.

Our system analysts draw up potential use-cases of your product and lay them out in BPMN-diagrams. This step helps speed up custom EHR software development later.

3

Design

What you get: UI kit, app designs ready for development

Estimated timeline: 0,5-1,5 months

We begin by drawing wireframes, or black and white screens of your future EHR solution. They display the positions that each UI element is going to take. Once you greenlight those, we move on to creating a design concept — i.e. we take 1-3 screens and polish their design with your branding in mind.

Then, our designers create a UI kit. It’s a pack of icons and other elements that simplifies EHR development and makes it easier to add new screens later.

4

EHR development

What you get: Finished app

Estimated timeline: 2,5–6 months

We divide the entire EHR development process into iterations, and we create or flesh out a single feature in each one of these iterations. This lets us change things on the fly, if necessary.

5

Release

What you get: A released app with a list of potential improvements

Once our education app developers release your education app, we’ll keep a close eye on user feedback. It will allow us to make your platform better later on.

6

QA testing

What you get: Bug-free EHR solution with secure patient data

Estimated timeline: concurrently with development

Testers look for bugs before the EHR platform releases. Once they identify any weak points, they remove them so that hackers won’t get access to patient data.

7

Release prep

What you get: An app that’s ready for release

If you’re planning to release a mobile version of your EHR platform, we’ll make sure it complies with regulations of app stores. This way, your app will be released on time without fail.

8

Release

What you get: A released app with a list of potential improvements

Once we release your EHR system, we’ll keep a close eye on user feedback. It will allow us to make your platform better later on.

9

Support and maintenance

What you get: Regular updates

Our specialists will help you integrate the EHR system into your existing workflows. Aside from that, we’ll continue to update your app and provide bug fixes, so that it attracts new users and keeps the old ones.

HIPAA and ONC compliance in EHR/EMR development

EHR/EMR compliance means building the system to the technical and administrative standards that govern protected health information (PHI) in the US. Purrweb builds to these requirements from the architecture stage, not as a post-launch fix.

HIPAA technical safeguards

Every EHR/EMR build we deliver is HIPAA-aligned: PHI is encrypted at rest and in transit, access is role-based and logged, audit trails record every read and write to a patient record, and Business Associate Agreement (BAA) coverage is set up with each infrastructure vendor.

ONC Health IT Certification (CEHRT) and HTI-1

We build to ONC Health IT Certification (CEHRT) criteria and the HTI-1 interoperability rule. Purrweb does not itself hold ONC certification — certification applies to the software product and is pursued by the organization operating it; our build is designed to support that process rather than block it. This is part of a broader healthcare software development practice.

FHIR and HL7 interoperability: connecting EHR to Epic, Cerner, and labs

Interoperability is what makes an EHR an EHR rather than an isolated record store: the ability to exchange patient data with other providers, labs, and systems. Purrweb connects custom EHR/EMR software to external systems using the standards those systems already speak.

How the connection works

Data exchange is built on HL7 FHIR APIs and HL7 v2 interfaces — the connection methods that Epic, Cerner/Oracle Health, and athenahealth support. Integration scope and cost depend on which data resources need to sync (patients, encounters, observations, lab results) and how the receiving system models its data. Lab and billing systems connect the same way.

For the clinical-facing layer, the same interoperability discipline extends to EHR/EMR interface design — surfacing exchanged data in a workflow clinicians can act on.

Why choose us as an EHR software development company

Experienced in 46 niches

Our varied expertise lets us create an EHR platform of any complexity — no matter if it’s a simple system for reducing paperwork or a telehealth product. If you want to learn more about other niches, check out our projects in fintech, IoT, smart TV, eCommerce, healthcare, real estate, and 40 other spheres.

Great at delivering results fast

We’ll provide a project manager that lets you in on all the details of development. You’ll have scheduled weekly calls — this way, you can be confident that no meeting with stakeholders will be missed.

Flexible

We’ll adapt to your needs no matter what. For instance, if you want to add a new feature to your EHR system in the middle of development or market fluctuations make functionality redundant, we’ll do our best to accommodate.

Pain-free handoff

Not only will we help you adopt the new EHR system, we will also provide your developers with code that they can adjust with ease. They won’t need to untangle mountains of “spaghetti code” — they can start working right away.

Some facts about our EHR software development company

550+

Project released

Clients from all around the world

Working with customers from USA, UAE, Japan, and Germany

10 years

Of making apps for startups and businesses

>50К

Positive reviews collected by our customers' apps in the app stores

>7 years

Longest partnership with the client

200+

People on the team

EHR/EMR software development FAQ

What is the difference between EHR and EMR software?

EMR (Electronic Medical Records) is a digital version of a patient's chart within a single practice. EHR (Electronic Health Records) is broader — it shares patient data across multiple healthcare providers and systems. We develop both, as well as integrated platforms that combine EMR and EHR capabilities. See our full EMR vs EHR comparison for the difference in detail.

What features does custom EHR software include?

Custom EHR software typically includes appointment scheduling, patient portals, billing management, clinical documentation, lab result tracking, secure messaging, and integrations with third-party healthcare systems via HL7 FHIR APIs.

Is HIPAA compliance included in EHR development?

Yes. All EHR and EMR systems we build are developed with HIPAA compliance in mind — including data encryption at rest and in transit, access controls, audit logs, and business associate agreements (BAA) coverage.

Can you integrate our EHR with existing hospital systems?

Yes. We provide EHR integration services — connecting custom-built systems with existing hospital information systems, lab platforms, billing software, and wearables via HL7 FHIR, HL7 v2, and proprietary APIs.

How long does EHR software development take?

An EHR MVP with core modules (scheduling, patient records, billing) typically takes 4–6 months. Full-featured enterprise EHR systems with complex integrations and multi-role access take 9–12 months depending on scope. Our guide to the EHR development process breaks down modules, compliance, and timeline.